Naver Pay has two separate balances that look similar but work very differently. Knowing which one you actually have determines whether cashing out is even possible.
What Is the Difference Between Naver Pay Money and Naver Pay Points?
Naver Pay money (머니) is the balance you charge yourself, directly from your own bank account or card. Because it started as your own money, it can be withdrawn back to a bank account at any time, either your own account or someone else’s.
Naver Pay points (포인트) are rewards earned through shopping, reviews, and promotions. Naver’s own policy does not allow points to be converted directly to cash. This is a permanent rule, not a temporary restriction, and no official in-app method changes it. Naver Pay policies can still change. Verify current terms directly with Naver Pay customer service before acting on anything here.
What Can You Actually Do With Naver Pay Points?
Points can be spent within Naver’s own ecosystem, most commonly on Naver Shopping purchases and other Naver-affiliated services where points are accepted at checkout. Some third-party reward apps allow their own points to convert into Naver Pay points, which adds to your spendable balance, but this only moves points in, not out as cash.
If your points are sitting unused, the practical move is spending them on a purchase you were already planning to make, since points typically expire after a period of inactivity rather than growing in value over time. Members swapping tips on Naver Pay quirks in EEIK’s Facebook Groups directory are often a faster source of current, practical advice than a search engine.
Why You Should Avoid Third-Party “Point Conversion” Services
Services or individuals offering to buy Naver Pay points for cash operate completely outside Naver’s terms of service. Using them risks account suspension or forfeiture of the points involved, and this category of service is closely associated with illegal cash-out schemes involving gift cards and prepaid balances, a practice Korean financial authorities actively investigate.
If a service is advertising itself specifically as a “conversion dealer” for points or gift cards, treat that as a warning sign rather than a shortcut, regardless of how legitimate the offer sounds.
Frequently Asked Questions
Q: Can Naver Pay points be withdrawn to a bank account?
No. Only Naver Pay money, meaning the balance you personally charged, can be withdrawn to a bank account. Points earned through shopping or promotions cannot be converted to cash under Naver’s official policy.
Q: Is it safe to use a third-party service that offers to convert points to cash?
No. These services operate outside Naver’s terms and are associated with illegal cash-out practices. Using one risks losing the points and having your account restricted.
Q: What is the best way to use leftover Naver Pay points if they cannot be cashed out?
Spend them on a Naver Shopping purchase or another Naver-affiliated service before they expire, since points generally lose value through inactivity rather than being convertible to cash later.
Useful Resources
- EEIK Facebook Groups Directory: Community groups for expats navigating daily life and finances in Korea, screened for active English use. (Browse EEIK’s Facebook Groups directory)
